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Siri: Why do you keep me hanging on the telephone?

For ten years I have been an Apple addict spending thousands of pounds on MacBooks, iPhones, Airpods, Watches, and Airport Expresses. I have had brief flirtations with other devices and software like Samsung and Windows 10 but quickly dashed back to the Apple ecosystem. I have always thought their products “just work” and their seamless integration with each other is a huge pulling factor. However, something significant happened at Christmas that for the first time has me questioning my loyalty to the mighty Apple. For me, it has smashed out that phrase by Steve Jobs boasting Apple products “just work”. The truth is they don’t any more, or not as well as they could and should. Apple software has been on a long, slow decline. Full of annoying little bugs, shortcomings, missing f...